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Dream Essentials

Privacy and Security Policy

 

Customer Confidentiality

Dream Essentials protects the privacy and confidentiality of consumer information. Because we care about maintaining your trust and confidence, we have adopted the practices described in this Privacy and Security Policy. Dream Essentials is a licensee of the VeraSafe Privacy Program. VeraSafe is an independent, organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices.

Information Collection Use

If you purchase a product from Dream Essentials, we request certain personally identifiable information from you for billing purposes and in order to fill your order. The information is collected through our Shopping Cart and you must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date and CVV code). If we have trouble processing an order, we will use this information to contact you. All credit card processing is performed entirely in-house. Shipping is completed from our facilities in Sydney, NSW. In the event that an item is not in stock, we may on occasion have the manufacturer drop-ship the item on our behalf, in which case minimal information such as name and shipping address will be disclosed in order to correctly fulfill the order. Information is also collected in response to customer inquiries through various contacts us forms. Information such as name, email address and phone number is used in order to respond to the inquiry.

Communication from Dream Essentials

Automatic order confirmation emails are sent to customers who place orders on our website. In addition, new customers are also sent a welcoming email that contains an initial password and username that can be used to access personal information collected during order placement and to view order history as well as tracking information.

Newsletter Choice Opt-in and Opt-Out

Established customers who have opted-in to our newsletter will occasionally receive information on products, and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers have to Opt-in to receive newsletters and promotions via email. All customers are given the opportunity to 'opt-out' of having promotional emails sent to them. Users who are subscribed to our lists and no longer wish to receive our special offers and promotional communications may opt-out of receiving these communications by using the "Unsubscribe" link included in each communication.

Correcting/Updating/Deleting/Deactivating Personal Information

We provide you with access to certain of your personally identifiable information in our database. You may view and in certain cases update your personally identifiable information (such as post code, phone, email or postal address) by visiting the My Account section in the Dream Essentials Web site. If you believe that any of the information is incorrect, or you would like to delete/deactivate your personally identifiable information, notify us immediately and we will promptly correct erroneous information or delete your information from our database.

Disclosure of Information

We do not disclose any personally identifiable information collected through the site whether publicly listed elsewhere or not, except as disclosed in this statement or as required by law. Dream Essentials, LLC reserves the right to disclose to third parties aggregate usage statistics that do not contain personal information. In no event will Dream Essentials, LLC include personal information in any such disclosure. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our website, or as required by law.

Security of Collected Information

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).